FAQs
1. What products does Soloken Store offer?
We offer retro games, gaming accessories, Pokemon TCG products, collectibles, anime merchandise, collector editions, and more for gamers and collectors.
2. How long does shipping take?
Orders inside Kuwait are usually shipped the same or next day. Shipping to GCC countries typically takes up to 5 business days depending on the destination.
3. Are your products authentic?
We carefully curate our collections to provide quality gaming and collectible products for our customers.
4. Can I cancel or modify my order?
If your order has not been processed yet, please contact us as soon as possible and we’ll do our best to assist you.
5. What payment methods do you accept?
We currently accept payments through K-Net links, debit cards, and Deema payment options available at checkout.
6. What should I do if my order arrives damaged?
Please contact us immediately with photos of the damaged item, and our support team will help resolve the issue.
7. How can I contact customer support?
You can reach our team anytime at sulaiman@solokenstore.com for assistance with orders or general inquiries.
8. Do you add new products regularly?
Yes, we frequently update our collections with new arrivals, gaming products, collectibles, and rare finds.